San Francisco Skyline Sightseeing Hop-On Hop-Off Tour

Can I change the date of my tour after purchase?

You may begin all Hop On Hop Off tours whenever you like. Other tours (except Alcatraz) are changeable with no fee if you contact us at least 24 hours before the date of departure. Alcatraz tours are not changeable.

Where do I redeem my voucher?

Specific redemption instructions will be stated on your voucher. You can also redeem your voucher at the office located at 99 Jefferson Street, San Francisco, CA, 94133.

Can I present my voucher via my smartphone or tablet?

No, a paper copy of your voucher is required to provide tickets/ boarding passes.

Am I guaranteed a seat if I have a ticket?

Seating is available on a first-come first-serve basis. Bus departures are increased during peak season to accommodate increased interest, however seating cannot be guaranteed for any specific departure or pick up location.

Where is the stop at Union Square located?

The buses stop on the corner of Geary St and Powell St, opposite the main Macys entrance on Geary St.

I purchased my ticket online and printed it, do I still need to go to the office?

Yes, the printed copy of your booking is a voucher. You can use your voucher to initially board but we will still need to provide a time-stamped boarding pass in order for you to begin your tour.

How does Hop-On Hop-Off work?

Hop-On Hop-Off tours operate frequently along the same routes every day from 9 AM to 5 PM. You can hop on and off the bus as often as you'd like at various stops, giving you the freedom to explore attractions at your own pace. Choose from 1-day or 2-day ticket options for maximum flexibility as you discover San Francisco.

Where can I store luggage?

Knock Knock City is a daily bag and luggage storage service that has 15 local shops all around San Francisco where you can securely store your stuff at a low cost ($2/hour per bag).

What is the Night Tour?

The Night Tour is a 60-minute guided experience on a double-decker bus, showcasing the sparkling sights of San Francisco in the evening. Unlike the hop-on hop-off tours, this tour does not allow for multiple stops. The Night Tour departs from stop #1 at 6:30 PM, with an additional departure at 7:00 PM during peak season.